{"id":3674,"date":"2022-09-21T13:39:14","date_gmt":"2022-09-21T13:39:14","guid":{"rendered":"https:\/\/dsb2b.assemblyweb.net\/?page_id=3674"},"modified":"2022-10-12T03:37:18","modified_gmt":"2022-10-12T03:37:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/dropshippingb2b.com\/pt-pt\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-u-002-du-002-dast-global-color-0-background-color has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1600\" class=\"wp-block-cover__image-background wp-image-2834\" alt=\"\" src=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg 1200w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-225x300.jpg 225w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-768x1024.jpg 768w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-1152x1536.jpg 1152w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-300x400.jpg 300w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"inherit-container-width wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"has-text-align-left has-white-color has-text-color wp-block-heading\"><strong>Perguntas frequentes<\/strong><\/h2>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fafafa\"><div class=\"wp-block-group__inner-container\">\n<div class=\"inherit-container-width wp-block-group mt--50 has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#ffffff\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36740\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>COMO FUNCIONA A INTEGRA\u00c7\u00c3O DO CAT\u00c1LOGO DE PRODUTOS?<\/strong><\/h2><div id=\"ac-36740\" class=\"c-accordion__content\">\n<p>O cat\u00e1logo de produtos (fluxo de dados) que passamos \u00e9 padr\u00e3o e, portanto, pode ser integrado a qualquer sistema desenvolvendo uma interface.<br>Est\u00e1 dispon\u00edvel em 4 formatos: arquivo est\u00e1tico (CSV, XML, JSON) atualizado por nossos sistemas a cada 2 horas; Fluxo LVE (API) atualizado em tempo real<br>Geralmente aconselhamos nossos clientes a confiar na equipe de TI de sua empresa ou no desenvolvedor que criou o site, pois cada sistema tem seus pr\u00f3prios recursos.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/pt-pt\/fluxo-de-dados\">Aqui est\u00e3o todas as informa\u00e7\u00f5es sobre ele<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36741\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">QUAIS OS CUSTOS DE ENVIO?<\/h2><div id=\"ac-36741\" class=\"c-accordion__content\">\n<p>Ao subscrever a <strong>DROPSHIPPING <\/strong>pode usufruir de um servi\u00e7o denominado &#8220;Chave na m\u00e3o&#8221; atrav\u00e9s do qual os envios s\u00e3o feitos em nome e por conta do retalhista mas utilizando os nossos c\u00f3digos de correio.<br>Desta forma, voc\u00ea pode aproveitar as taxas fixas em rela\u00e7\u00e3o ao custo de envio e processamento log\u00edstico dos pacotes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/pt-pt\/logistica\">Aqui est\u00e3o todas as informa\u00e7\u00f5es sobre ele<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36742\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">PRECISO ME INSCREVER PARA TRABALHAR COM VOC\u00ca?<\/h2><div id=\"ac-36742\" class=\"c-accordion__content\">\n<p>Sim, existem dois tipos de assinaturas: <strong>DATA FLOW<\/strong> e <strong>DROPSHIPPING<\/strong><br>Ambos permitem que voc\u00ea tenha acesso ao cat\u00e1logo de produtos, mas:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>com o servi\u00e7o <strong>DATA FLOW <\/strong>acede ao portal grossista e faz uma encomenda B2B composta por todos os artigos de que necessita; as mercadorias s\u00e3o enviadas para o armaz\u00e9m do cliente e de l\u00e1 ser\u00e3o redirecionadas para os usu\u00e1rios finais<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>com a assinatura <strong>DROPSHIPPING <\/strong>voc\u00ea acessa o software online que desenvolvemos (chamado DROPSHIPPING PLATFORM) que permite fazer um \u00fanico pedido de atacado com tantos endere\u00e7os de entrega quantos os itens comprados no pedido; cada produto individual ser\u00e1 enviado ao usu\u00e1rio final diretamente da log\u00edstica externa com a qual colaboramos.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/pt-pt\/servicos\">Aqui est\u00e3o todas as informa\u00e7\u00f5es sobre ele<\/a><\/div>\n<\/div>\n\n\n\n<p>Um dos aspectos mais importantes \u00e9 o servi\u00e7o gratuito: ao atingir um faturamento m\u00ednimo pr\u00e9-determinado durante o trimestre de assinatura, \u00e9 emitida uma nota de cr\u00e9dito sobre os bens adquiridos no mesmo valor do custo do servi\u00e7o.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<p><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36743\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>QUAIS OS TEMPOS DE ENTREGA?<\/strong><\/h2><div id=\"ac-36743\" class=\"c-accordion__content\">\n<p>Quanto aos prazos de entrega, estes dependem dos correios; usamos apenas correios prim\u00e1rios como UPS, FedEx, DHL.<br>Mais informa\u00e7\u00f5es est\u00e3o dispon\u00edveis em seus sites.<br>O que podemos garantir \u00e9 a rapidez com que um item sai do nosso armaz\u00e9m; para isso, dividimos os produtos em tr\u00eas categorias com base no tempo de cumprimento:<br><strong>Os produtos r\u00e1pidos <\/strong>(\u00edcone de foguete vermelho no site &#8211; speed_shipping 2 no fluxo de dados) est\u00e3o em estoque em nosso armaz\u00e9m e t\u00eam um tempo de processamento de 24 horas. Recebendo o pedido antes das 12:00 h, estes produtos s\u00e3o enviados no mesmo dia. O percentual de evas\u00e3o \u00e9 igual a 100%;<br><strong>Envio normal:<\/strong> estes produtos (\u00edcone carrinha azul no site &#8211; speed_shipping 1 no fluxo de dados) encontram-se em stock em armaz\u00e9ns externos e t\u00eam um tempo m\u00e9dio de processamento de 3\/5 dias \u00fateis; A taxa m\u00e9dia de evas\u00e3o \u00e9 de cerca de 90%.<br><strong>Envio lento:<\/strong> estes produtos (\u00edcone da tartaruga &#8211; speed_shipping 0) devem ser encomendados \u00e0 empresa-m\u00e3e e t\u00eam um tempo de processamento de 10 dias \u00fateis. O cumprimento destes produtos n\u00e3o \u00e9 100% garantido.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36744\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong><strong>COMO FUNCIONAM AS DEVOLU\u00c7\u00d5ES?<\/strong><\/strong><\/h2><div id=\"ac-36744\" class=\"c-accordion__content\">\n<p>Deve-se ter em mente que as regras de retorno B2B s\u00e3o diferentes das do mercado B2C.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/pt-pt\/devolucoes\">Nossa pol\u00edtica de devolu\u00e7\u00e3o est\u00e1 dispon\u00edvel aqui<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36745\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong><strong>QUAL O CUSTO DE MANUSEIO?<\/strong><\/strong><\/h2><div id=\"ac-36745\" class=\"c-accordion__content\">\n<p>Trata-se de um custo de gest\u00e3o aplicado a todas as encomendas grossistas que tenham um total inferior a um m\u00ednimo pr\u00e9-estabelecido; no nosso caso, o m\u00ednimo pr\u00e9-estabelecido \u00e9 de \u20ac 300,00 e o custo de manuseio \u00e9 de \u20ac 20,00.<br>Ao subscrever a subscri\u00e7\u00e3o <strong>DATA FLOW <\/strong>este custo \u00e9 descontado em 50% enquanto com o servi\u00e7o <strong>DROPSHIPPING <\/strong>em 100%.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fae4d6\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"has-text-align-center wp-block-heading\">AINDA D\u00daVIDAS?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Confira as perguntas frequentes ou fale com um de n\u00f3s<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-8 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-text-color\" href=\"\/pt-pt\/faq\" style=\"color:#e5742e\">VISITE O FAQ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/pt-pt\/contatos\">CONTATOS<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3674","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=3674"}],"version-history":[{"count":6,"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3674\/revisions"}],"predecessor-version":[{"id":6024,"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3674\/revisions\/6024"}],"wp:attachment":[{"href":"https:\/\/dropshippingb2b.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=3674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}