{"id":1873,"date":"2021-07-16T18:57:17","date_gmt":"2021-07-16T18:57:17","guid":{"rendered":"https:\/\/dsb2b.assemblyweb.net\/returns"},"modified":"2022-10-26T10:29:43","modified_gmt":"2022-10-26T10:29:43","slug":"retour","status":"publish","type":"page","link":"https:\/\/dropshippingb2b.com\/fr\/retour","title":{"rendered":"Retour"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1600\" class=\"wp-block-cover__image-background wp-image-2834\" alt=\"\" src=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg 1200w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-225x300.jpg 225w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-768x1024.jpg 768w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-1152x1536.jpg 1152w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-300x400.jpg 300w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#ffffff\">Retour <\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f6f6f6\"><div class=\"wp-block-group__inner-container\">\n<div class=\"inherit-container-width wp-block-group has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/09\/infograph_reso_en.jpeg\" alt=\"\" class=\"wp-image-4479\" width=\"556\" height=\"587\" srcset=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/09\/infograph_reso_en.jpeg 741w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/09\/infograph_reso_en-284x300.jpeg 284w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/09\/infograph_reso_en-300x317.jpeg 300w\" sizes=\"auto, (max-width: 556px) 100vw, 556px\" \/><\/figure>\n\n\n\n<h4 class=\"has-text-align-center wp-block-heading\"><strong>Retour B2B vs B2C<\/strong><\/h4>\n\n\n\n<p>Nous vous rappelons que la relation commerciale vendeur\/fournisseur en tant que vendeur Dropshipping suit les directives B2B (business-to-business).<br><br>Les politiques de retour sont les m\u00eames que celles que vous obtenez en achetant en gros sur le site Web auquel vous allez connecter votre entreprise de dropshipping.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.wwt.it\/en\/info\/backorders-&amp;-returns\/backorders-returns\" target=\"_blank\" rel=\"noreferrer noopener\">Lire les politiques de retour B2B<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Bien que tous les produits fassent d\u00e9j\u00e0 l&rsquo;objet d&rsquo;un contr\u00f4le minutieux lors de leur r\u00e9ception (afin d&rsquo;\u00e9viter d&rsquo;avoir dans notre entrep\u00f4t des produits d\u00e9fectueux et non fonctionnels), uniquement pour les articles vendus \u00e0 des commandes dropshipping, la logistique effectue un second contr\u00f4le avant de les exp\u00e9dier, afin d&rsquo;accorder \u00e0 tous les produits sont en parfait \u00e9tat, y compris la v\u00e9rification de la charge de la batterie (car une d\u00e9charge peut se produire pendant le temps pass\u00e9 dans l&rsquo;entrep\u00f4t).<\/p>\n\n\n\n<p>Cette proc\u00e9dure a \u00e9t\u00e9 \u00e9tudi\u00e9e pour \u00eatre doublement s\u00fbre de ne toujours envoyer que des produits parfaits au client final, en \u00e9vitant les litiges entre fournisseur et vendeur, car aucun d&rsquo;entre eux ne voit ou ne touche r\u00e9ellement les produits vendus. Pour travailler en dropshipping, il est n\u00e9cessaire d&rsquo;avoir une confiance totale dans le travail effectu\u00e9 par la logistique, en v\u00e9rifiant et en exp\u00e9diant les marchandises aux clients finaux au nom du vendeur.<\/p>\n\n\n\n<p>Sur la base de l&rsquo;exp\u00e9rience pass\u00e9e, il est malheureusement arriv\u00e9 que certains clients aient pr\u00e9tendu avoir re\u00e7u un article ne fonctionnant pas et disant m\u00eame qu&rsquo;il s&rsquo;agissait d&rsquo;un article d&rsquo;occasion : cela peut \u00eatre absolument exclu avec un type de service que nous fournissons, et chaque vendeur est invit\u00e9 \u00e0 visiter notre Logistique \u00e0 \u00e0 tout moment, pour v\u00e9rifier en personne la qualit\u00e9 et l&rsquo;exactitude du service offert, mais en aucun cas nous n&rsquo;accepterons d&rsquo;\u00eatre tenus responsables des r\u00e9clamations d&rsquo;acheteurs priv\u00e9s non enti\u00e8rement honn\u00eates.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Si vous faites le service Dropshipping r\u00e9el et appropri\u00e9, donc que les marchandises sont directement exp\u00e9di\u00e9es \u00e0 vos clients finaux, veuillez rappeler que les retours ne peuvent pas \u00eatre envoy\u00e9s de votre client priv\u00e9 \u00e0 nous en tant que fournisseur, mais ils doivent \u00eatre retourn\u00e9s au vendeur (vous). Les accords entre le client final et le vendeur seront conclus par vous et quelle que soit la mani\u00e8re dont cela sera finalement trait\u00e9 avec le fournisseur en gros.<\/li><li>Si, au lieu de cela, vous ne faites pas de livraison directe directe mais que vous obtenez nos marchandises dans votre \u00e9tablissement et que vous les exp\u00e9diez \u00e0 vos clients \u00e0 partir de l\u00e0, en cas de probl\u00e8me, veuillez rappeler (conform\u00e9ment \u00e0 la politique de retour ci-dessus) que vous devez nous en informer d\u00e8s que possible et dans chaque cas dans les 8&nbsp;jours suivant la r\u00e9ception du bon.<\/li><\/ul>\n\n\n\n<p class=\"has-text-color has-background\" style=\"background-color:#fae3d4;color:#e5742e\"><strong><strong>ATTENTION! Nous rappelons que les r\u00e8gles de retour B2B sont diff\u00e9rentes du march\u00e9 B2C&nbsp;; en particulier, la loi \u00ab Droit de r\u00e9tractation \u00bb est une norme pr\u00e9vue par le l\u00e9gislateur pour prot\u00e9ger les consommateurs priv\u00e9s et ne s&rsquo;applique qu&rsquo;\u00e0 ces derniers.<\/strong><\/strong><\/p>\n\n\n\n<p>Dans l&rsquo;optique d&rsquo;une collaboration mutuelle et continue, si vous deviez g\u00e9rer un nombre de retours sup\u00e9rieur \u00e0 ce que pourrait absorber votre entreprise, notre soci\u00e9t\u00e9 reste disponible pour \u00e9valuer occasionnellement les achats de biens retourn\u00e9s et les remettre en vente sur notre canal.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fae4d6\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"has-text-align-center wp-block-heading\">ENCORE DES DOUTES ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Consultez la foire aux questions ou parlez \u00e0 l&rsquo;un de nous<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-text-color\" href=\"\/fr\/faq\" style=\"color:#e5742e\">VISITEZ LA FAQ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/fr\/contacts\">NOUS CONTACTER<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Retour B2B vs B2C Nous vous rappelons que la relation commerciale vendeur\/fournisseur en tant que vendeur Dropshipping suit les directives B2B (business-to-business). Les politiques de retour sont les m\u00eames que celles que vous obtenez en achetant en gros sur le site Web auquel vous allez connecter votre entreprise de dropshipping. Bien que tous les produits [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1873","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/pages\/1873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/comments?post=1873"}],"version-history":[{"count":7,"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/pages\/1873\/revisions"}],"predecessor-version":[{"id":6497,"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/pages\/1873\/revisions\/6497"}],"wp:attachment":[{"href":"https:\/\/dropshippingb2b.com\/fr\/wp-json\/wp\/v2\/media?parent=1873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}