{"id":3670,"date":"2022-09-25T16:08:27","date_gmt":"2022-09-25T16:08:27","guid":{"rendered":"https:\/\/dsb2b.assemblyweb.net\/?page_id=3670"},"modified":"2022-10-12T00:25:38","modified_gmt":"2022-10-12T00:25:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/dropshippingb2b.com\/es\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:350px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-u-002-du-002-dast-global-color-0-background-color has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1600\" class=\"wp-block-cover__image-background wp-image-2834\" alt=\"\" src=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone.jpg 1200w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-225x300.jpg 225w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-768x1024.jpg 768w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-1152x1536.jpg 1152w, https:\/\/dropshippingb2b.com\/wp-content\/uploads\/2022\/01\/wwtech-portada-duotone-300x400.jpg 300w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"inherit-container-width wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"has-text-align-left has-white-color has-text-color wp-block-heading\"><strong>Preguntas frecuentes<\/strong><\/h2>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fafafa\"><div class=\"wp-block-group__inner-container\">\n<div class=\"inherit-container-width wp-block-group mt--50 has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#ffffff\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36700\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>\u00bfC\u00d3MO FUNCIONA LA INTEGRACI\u00d3N DEL CAT\u00c1LOGO DE PRODUCTOS?<\/strong><\/h2><div id=\"ac-36700\" class=\"c-accordion__content\">\n<p>El cat\u00e1logo de productos (flujo de datos) que pasamos es est\u00e1ndar y por lo tanto se puede integrar con cualquier sistema desarrollando una interfaz.<br>Est\u00e1 disponible en 4 formatos: archivo est\u00e1tico (CSV, XML, JSON) actualizado por nuestros sistemas cada 2 horas; Transmisi\u00f3n LVE (API) actualizada en tiempo real.<br>Por lo general, recomendamos a nuestros clientes que conf\u00eden en el personal IT de su empresa o en el desarrollador que cre\u00f3 el sitio web, ya que cada sistema tiene sus propias caracter\u00edsticas.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/es\/servicios\">Aqu\u00ed tienes toda la informaci\u00f3n al respecto<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36701\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">\u00bfCU\u00c1LES SON LOS COSTOS DE ENV\u00cdO?<\/h2><div id=\"ac-36701\" class=\"c-accordion__content\">\n<p>Suscribi\u00e9ndote a <strong>DROPSHIPPING <\/strong>podr\u00e1s beneficiarte de un servicio denominado \u00abLlave en Mano\u00bb a trav\u00e9s del cual los env\u00edos se realizan en nombre y por cuenta del minorista pero utilizando nuestros c\u00f3digos de mensajer\u00eda.<br>De esta forma, podr\u00e1 beneficiarse de tarifas fijas en cuanto a los gastos de env\u00edo y tramitaci\u00f3n log\u00edstica de los paquetes.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/es\/logistica\">Aqu\u00ed tienes toda la informaci\u00f3n al respecto<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36702\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">\u00bfPARA TRABAJAR CON USTEDES, NECESITO REGISTRARME PARA A UNA SUSCRIPCI\u00d3N ?<\/h2><div id=\"ac-36702\" class=\"c-accordion__content\">\n<p>S\u00ed, hay dos tipos de suscripciones:<strong> DATA FLOW <\/strong>y <strong>DROPSHIPPING<\/strong><br>Ambos te permiten tener acceso al cat\u00e1logo de productos, pero:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>con el servicio <strong>DATA FLOW<\/strong> accedes al portal mayorista y realizas un pedido B2B compuesto por todos los art\u00edculos que necesitas; las mercanc\u00edas se env\u00edan al almac\u00e9n del cliente y desde all\u00ed se redirigir\u00e1n a los usuarios finales<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>con la suscripci\u00f3n <strong>DROPSHIPPING <\/strong>accedes al software online que hemos desarrollado (llamado PLATAFORMA DROPSHIPPING) que te permite realizar un \u00fanico pedido al por mayor con tantas direcciones de env\u00edo como art\u00edculos comprados haya dentro del pedido; cada producto individual ser\u00e1 enviado al usuario final directamente desde la log\u00edstica externa con la que colaboramos.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/es\/servicios\">Aqu\u00ed tienes toda la informaci\u00f3n al respecto<\/a><\/div>\n<\/div>\n\n\n\n<p>Uno de los aspectos m\u00e1s importantes es la gratuidad del servicio: al alcanzar una facturaci\u00f3n m\u00ednima predeterminada durante el trimestre de suscripci\u00f3n, se emite una nota de cr\u00e9dito sobre los bienes adquiridos por el mismo monto que el costo del servicio.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<p><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36703\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>\u00bfCU\u00c1LES SON LOS TIEMPOS DE ENTREGA?<\/strong><\/h2><div id=\"ac-36703\" class=\"c-accordion__content\">\n<p>En cuanto a los plazos de entrega, estos dependen de las empresas de correo; solo usamos mensajeros de correo como UPS, FedEx, DHL.<br>M\u00e1s informaci\u00f3n disponible se encuentra en sus sitios web.<br>Lo que podemos garantizar es la rapidez con la que un art\u00edculo sale de nuestro almac\u00e9n; para ello hemos dividido los productos en tres categor\u00edas en funci\u00f3n del tiempo de cumplimiento:<br><strong>Los productos Rapid<\/strong> (icono de cohete rojo en el sitio &#8211; speed_shipping 2 en el flujo de datos) est\u00e1n en stock en nuestro almac\u00e9n y tienen un tiempo de procesamiento de 24 horas. Recibiendo el pedido antes de las 12:00 h, estos productos se env\u00edan el mismo d\u00eda. El porcentaje de evasi\u00f3n es igual al 100%;<br><strong>Env\u00edo est\u00e1ndar:<\/strong> estos productos (icono de camioneta azul en el sitio &#8211; speed_shipping 1 en el flujo de datos) est\u00e1n en stock en almacenes externos y tienen un tiempo de procesamiento promedio de 3\/5 d\u00edas h\u00e1biles; La tasa de evasi\u00f3n promedio es de alrededor del 90%.<br><strong>Env\u00edo lento:<\/strong> estos productos (\u00edcono de tortuga &#8211; speed_shipping 0) deben solicitarse a la empresa matriz y tienen un tiempo de procesamiento de 10 d\u00edas h\u00e1biles. El cumplimiento de estos productos no est\u00e1 100% garantizado<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36704\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong><strong>\u00bfC\u00d3MO FUNCIONAN LAS DEVOLUCIONES?<\/strong><\/strong><\/h2><div id=\"ac-36704\" class=\"c-accordion__content\">\n<p>Hay que tener en cuenta que las reglas de devoluci\u00f3n B2B son diferentes a las del mercado B2C.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/es\/devoluciones\">Nuestra pol\u00edtica de devoluci\u00f3n est\u00e1 disponible aqu\u00ed<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-36705\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong><strong>\u00bfCU\u00c1L ES EL COSTO DE MANEJO?<\/strong><\/strong><\/h2><div id=\"ac-36705\" class=\"c-accordion__content\">\n<p>Se trata de un coste de gesti\u00f3n que se aplica a todos los pedidos al por mayor que tengan un total inferior a un m\u00ednimo preestablecido; en nuestro caso, el m\u00ednimo preestablecido es de 300,00 \u20ac y el coste de gesti\u00f3n es de 20,00 \u20ac.<br>Al suscribirse al servicio <strong>DATA FLOW<\/strong> este costo se descuenta en un 50% mientras que con el servicio <strong>DROPSHIPPING<\/strong> en un 100%.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"inherit-container-width wp-block-group alignfull has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fae4d6\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"has-text-align-center wp-block-heading\">\u00bfTODAV\u00cdA DUDAS?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Consulta las preguntas frecuentes o habla con uno de nosotros<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-8 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-text-color\" href=\"\/es\/faq\" style=\"color:#e5742e\">VISITA LAS FAQ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link\" href=\"\/es\/contactanos\">CONTACTANOS<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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